Refund policy
We care about your satisfaction and the quality of our products. Please note the following:
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Returns and exchanges are only accepted in the case of a clear manufacturing defect.
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Customers are required to inspect and check the order carefully in front of the delivery agent before accepting it. If there is any issue, please do not accept the order and contact us immediately.
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Once the delivery agent leaves, we can only accept claims for non-visible manufacturing defects, and you must contact us within 24 hours of receiving the order, including clear photos showing the issue.
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We do not accept returns or exchanges due to a change of mind, dislike of the item, or misuse.
For support :
PHONE : 201124602429
WHATSAPP : 201124602429
EMAIL : support@rosy-store.com